Privacy Policy

Your privacy matters. Learn how we protect your information

Last Updated: March 27, 2026

Table of Contents

1. Introduction

Welcome to Tools Prompt ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.toolsprompt.com, use our mobile applications, or interact with our services (collectively, the "Platform").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Platform.

2. Information We Collect

We collect personal information that you voluntarily provide to us when you register on the Platform, express an interest in obtaining information about us or our products and services, participate in activities on the Platform, or otherwise contact us.

2.1 Information You Provide

  • Account Information: Name, email address, password, profile picture.
  • Seller Information: UPI ID, bank account details, PAN card number, and payment preferences.
  • Transaction Information: Purchase history, sales records, payment details.
  • Communication Data: Messages, comments, feedback, and support requests.
  • Uploaded Content: Prompts, images, videos, thumbnails, and descriptions.

2.2 Information Automatically Collected

  • Device Information: IP address, browser type, operating system, device identifiers.
  • Usage Data: Pages visited, time spent, clicks, scroll behavior, and interaction patterns.
  • Location Data: Approximate geographic location based on IP address.
  • Cookies and Similar Technologies: Session information, preferences, and analytics data.

2.3 Information from Third Parties

  • Firebase Authentication: Google sign-in information.
  • Razorpay: Payment processing information (we do not store full payment details).
  • Google Analytics: Website usage and demographic data.

3. How We Use Your Information

We use the information we collect for various purposes, including:

  • Platform Operations: To create and manage your account, process transactions, and provide customer support.
  • Marketplace Functionality: To facilitate buying and selling of prompts, process payments, and calculate earnings.
  • Communication: To send you updates, notifications, and respond to your inquiries.
  • Improvement: To analyze usage patterns, optimize user experience, and enhance platform features.
  • Security: To detect fraud, prevent abuse, and protect the integrity of our Platform.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes.
  • Marketing: To send promotional content (with your consent where required).

Legal Basis for Processing: We process your personal information based on contract performance (for account creation and transactions), legitimate interests (for platform improvement and security), and consent (for marketing communications).

4. Information Sharing

We do not sell your personal information. We may share information in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our Platform (e.g., Firebase for authentication, Razorpay for payments, Google Analytics for analytics).
  • Legal Requirements: When required by law, court order, or government regulation.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Your Consent: When you explicitly authorize sharing.
  • Public Information: Your username, profile picture, and public listings are visible to other users.

Seller Information: Buyer names and purchase amounts are shared with sellers for transaction purposes. UPI and banking information is used only for payouts and is not shared with buyers.

5. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your experience on our Platform. Cookies are small data files stored on your device.

Cookie Type Purpose Duration
Essential Cookies Required for platform functionality, authentication, and security Session / Persistent
Preference Cookies Remember your settings, language preferences, and layout 1 year
Analytics Cookies Google Analytics for usage tracking and performance analysis 2 years
Marketing Cookies Track ad performance and deliver relevant content 90 days

You can manage your cookie preferences through your browser settings. However, disabling essential cookies may affect platform functionality.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • SSL/TLS encryption for all data transmission
  • Firebase Authentication with secure token-based authentication
  • Firestore security rules restricting unauthorized access
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee data access

While we strive to protect your information, no method of transmission over the Internet is 100% secure. You are responsible for maintaining the confidentiality of your account credentials.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account termination, we may retain certain information for:

  • Legal compliance (e.g., tax records for 7 years)
  • Fraud prevention and security
  • Resolution of disputes
  • Enforcement of our Terms

You may request deletion of your account and associated data by contacting support@toolsprompt.com. Some information may be retained in anonymized form for analytics purposes.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of your personal information.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request deletion of your personal information.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw Consent: Withdraw previously given consent for marketing.

To exercise these rights, contact us at support@toolsprompt.com. We will respond within 30 days. Identity verification may be required.

For Indian Users: Under the Information Technology Act, 2000, you have the right to review your information and request corrections. Our grievance officer can be contacted at grievance@toolsprompt.com.

9. Children's Privacy

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn we have collected information from a child under 18, we will delete that information promptly. If you believe we have collected information from a child, please contact us.

10. Third-Party Services

Our Platform integrates with third-party services that have their own privacy policies:

We are not responsible for the privacy practices of third-party services.

11. International Data Transfers

Tools Prompt is based in India. Your information may be transferred to, stored, and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by:

  • Posting the new policy on this page with an updated "Last Updated" date
  • Sending an email notification (if you have an account)
  • Displaying a prominent notice on the Platform

Your continued use of the Platform after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

  • Email: support@toolsprompt.com
  • Toolsprompt (grievance@toolsprompt.com)
  • Address: Nh161,Akola By pass Near Davhi Village Malegaon India

Your Trust Matters: At Tools Prompt, we are committed to transparency and protecting your privacy. Thank you for being part of our community!